CONTACT HOOKSTRIDE

We're here to help
you keep events moving.

Questions about an integration, your workspace, or a billing issue? Reach out through our support channel and include the details that will help us investigate.

BEFORE YOU CONTACT US

A few useful details speed up troubleshooting.

Include your project name, event ID, relevant HTTP status or a short description of the problem. Leave out passwords, API secrets, recovery codes and sensitive customer payloads.

For account recovery, we'll verify ownership before making security-sensitive changes.
SUPPORT CHANNELS

How can we help?

Choose the topic that best matches your request. Use the form below for a workspace-specific enquiry.

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Accounts & billing

Workspace access, payment issues, plans and account recovery requests.

Contact support →

Send us a message

Use this form for technical help, account recovery, security reports, billing and privacy requests. Do not include passwords, active API keys or sensitive event payloads.

For lost authenticator access, include the email on your account and the name of a destination or app you remember. These details help support locate your workspace but do not replace independent identity verification. Never send passwords, authenticator secrets or recovery codes.